.feedback-page {
    --feedback-navy: var(--brand-primary-dark, #001f4d);
    --feedback-blue: var(--brand-primary, #003377);
    --feedback-sky: var(--brand-info, #00aeef);
    --feedback-gold: var(--brand-gold, #f4c430);
    --feedback-gold-dark: var(--brand-gold-dark, #b8860b);
    --feedback-red: var(--brand-secondary, #cf202f);
    --feedback-surface: var(--card-bg, #ffffff);
    --feedback-surface-soft: #f6f9ff;
    --feedback-text: var(--text-dark, #13213a);
    --feedback-muted: var(--text-muted, #667085);
    --feedback-border: var(--card-border, rgba(0, 51, 119, .13));
    --feedback-shadow: 0 12px 30px rgba(0, 31, 77, .08);
    --feedback-hero: linear-gradient(135deg, var(--feedback-navy) 0%, var(--feedback-blue) 68%, var(--feedback-gold-dark) 100%);
    padding: 1.25rem;
    color: var(--feedback-text);
}

.dark-mode .feedback-page {
    --feedback-surface: #0d1f3f;
    --feedback-surface-soft: #081936;
    --feedback-text: #eef4ff;
    --feedback-muted: #b8c4d8;
    --feedback-border: rgba(244, 196, 48, .18);
    --feedback-shadow: 0 18px 38px rgba(0, 0, 0, .34);
    --feedback-hero: linear-gradient(135deg, #061936 0%, #08275c 68%, #8a6508 100%);
}

.feedback-hero,
.feedback-ticket-header {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 1rem;
    margin-bottom: 1.5rem;
    padding: 1.5rem;
    border: 1px solid rgba(244, 196, 48, .22);
    border-radius: 8px;
    color: #fff;
    background: var(--feedback-hero);
    box-shadow: var(--feedback-shadow);
}

.feedback-hero-admin {
    background: linear-gradient(135deg, var(--feedback-navy) 0%, var(--feedback-blue) 58%, #7f1d1d 100%);
}

.dark-mode .feedback-hero-admin {
    background: linear-gradient(135deg, #061936 0%, #08275c 60%, #7f1d1d 100%);
}

.feedback-hero h1,
.feedback-ticket-header h1 {
    margin: 0;
    font-size: 1.85rem;
    font-weight: 700;
    letter-spacing: 0;
}

.feedback-hero p,
.feedback-ticket-header p {
    max-width: 680px;
    margin: .45rem 0 0;
    color: rgba(255, 255, 255, .88);
}

.feedback-eyebrow {
    display: block;
    margin-bottom: .35rem;
    color: var(--feedback-gold);
    font-size: .78rem;
    font-weight: 700;
    text-transform: uppercase;
    letter-spacing: .08em;
}

.feedback-panel,
.feedback-side-panel,
.feedback-thread {
    border: 1px solid var(--feedback-border);
    border-radius: 8px;
    color: var(--feedback-text);
    background: var(--feedback-surface);
    box-shadow: var(--feedback-shadow);
}

.feedback-panel,
.feedback-side-panel {
    padding: 1.25rem;
}

.feedback-panel h2,
.feedback-side-panel h2 {
    margin-bottom: 1rem;
    color: var(--feedback-text);
    font-size: 1.1rem;
    font-weight: 700;
}

.feedback-step {
    display: flex;
    gap: .85rem;
    padding: .85rem 0;
    border-bottom: 1px solid var(--feedback-border);
}

.feedback-step:last-child {
    border-bottom: 0;
}

.feedback-step i {
    width: 2.25rem;
    height: 2.25rem;
    display: inline-flex;
    align-items: center;
    justify-content: center;
    border-radius: 50%;
    color: var(--feedback-blue);
    background: rgba(0, 174, 239, .13);
}

.dark-mode .feedback-step i {
    color: var(--feedback-gold);
    background: rgba(244, 196, 48, .12);
}

.feedback-step strong,
.feedback-step span {
    display: block;
}

.feedback-step span {
    color: var(--feedback-muted);
    font-size: .92rem;
}

.feedback-stats,
.feedback-metrics {
    display: grid;
    gap: .9rem;
    margin-bottom: 1rem;
}

.feedback-stats {
    grid-template-columns: repeat(4, minmax(0, 1fr));
}

.feedback-metrics {
    grid-template-columns: repeat(6, minmax(0, 1fr));
}

.feedback-stat-card,
.feedback-metrics > div {
    padding: 1rem;
    border: 1px solid var(--feedback-border);
    border-radius: 8px;
    color: var(--feedback-text);
    background: var(--feedback-surface);
    text-decoration: none;
    box-shadow: 0 8px 20px rgba(0, 31, 77, .045);
}

.feedback-stat-card:hover {
    color: var(--feedback-blue);
    border-color: rgba(244, 196, 48, .45);
    box-shadow: 0 12px 26px rgba(0, 31, 77, .1);
}

.dark-mode .feedback-stat-card:hover {
    color: var(--feedback-gold);
}

.feedback-stat-card span,
.feedback-stat-card strong,
.feedback-metrics span,
.feedback-metrics strong {
    display: block;
}

.feedback-stat-card span,
.feedback-metrics span {
    color: var(--feedback-muted);
    font-size: .78rem;
}

.feedback-stat-card strong {
    margin-top: .35rem;
    font-size: 1.7rem;
}

.feedback-metrics strong {
    margin-top: .2rem;
    color: var(--feedback-text);
    font-size: 1.35rem;
}

.feedback-thread {
    padding: 1rem;
}

.feedback-message {
    max-width: 82%;
    margin-bottom: 1rem;
    padding: 1rem;
    border: 1px solid var(--feedback-border);
    border-radius: 8px;
}

.feedback-message:last-child {
    margin-bottom: 0;
}

.feedback-message-mine {
    margin-left: auto;
    background: linear-gradient(180deg, rgba(0, 51, 119, .08), rgba(0, 174, 239, .08));
}

.feedback-message-other {
    background: var(--feedback-surface-soft);
}

.feedback-message-note {
    max-width: 100%;
    background: rgba(244, 196, 48, .12);
    border-color: rgba(244, 196, 48, .38);
}

.feedback-message-meta {
    display: flex;
    justify-content: space-between;
    gap: 1rem;
    margin-bottom: .5rem;
    color: var(--feedback-muted);
    font-size: .85rem;
}

.feedback-message-body,
.feedback-details dd {
    color: var(--feedback-text);
}

.feedback-message-body {
    line-height: 1.55;
}

.feedback-details {
    margin-bottom: 0;
}

.feedback-details dt {
    color: var(--feedback-muted);
    font-size: .78rem;
    text-transform: uppercase;
}

.feedback-details dd {
    margin-bottom: .85rem;
}

.feedback-subtitle {
    margin-top: 1rem;
    color: var(--feedback-text);
    font-size: 1rem;
}

.feedback-attachments,
.feedback-activity-list {
    display: grid;
    gap: .65rem;
}

.feedback-attachment {
    display: grid;
    grid-template-columns: auto 1fr;
    gap: .2rem .6rem;
    padding: .65rem;
    border: 1px solid var(--feedback-border);
    border-radius: 8px;
    color: var(--feedback-text);
    background: var(--feedback-surface-soft);
    text-decoration: none;
}

.feedback-attachment:hover {
    border-color: rgba(244, 196, 48, .5);
    color: var(--feedback-blue);
}

.dark-mode .feedback-attachment:hover {
    color: var(--feedback-gold);
}

.feedback-attachment i {
    grid-row: span 2;
    color: var(--feedback-blue);
}

.dark-mode .feedback-attachment i {
    color: var(--feedback-gold);
}

.feedback-attachment small,
.feedback-empty,
.feedback-activity small,
.notification-item small {
    color: var(--feedback-muted);
}

.feedback-empty {
    padding: 3rem 1rem;
    text-align: center;
}

.feedback-empty i {
    margin-bottom: .75rem;
    color: var(--feedback-gold-dark);
    font-size: 2.4rem;
}

.feedback-rating-options {
    display: flex;
    flex-wrap: wrap;
    gap: .5rem;
}

.feedback-rating-options label {
    cursor: pointer;
}

.feedback-rating-options input {
    position: absolute;
    opacity: 0;
}

.feedback-rating-options span {
    display: inline-flex;
    align-items: center;
    gap: .35rem;
    min-width: 4rem;
    justify-content: center;
    padding: .55rem .75rem;
    border: 1px solid var(--feedback-border);
    border-radius: 8px;
    color: var(--feedback-text);
    background: var(--feedback-surface);
}

.feedback-rating-options input:checked + span {
    border-color: var(--feedback-gold);
    color: #5d4300;
    background: #fff6d9;
}

.dark-mode .feedback-rating-options input:checked + span {
    color: #fff6d9;
    background: rgba(244, 196, 48, .18);
}

.feedback-activity {
    display: grid;
    grid-template-columns: 1fr auto;
    gap: .15rem .75rem;
    padding-bottom: .65rem;
    border-bottom: 1px solid var(--feedback-border);
}

.feedback-activity:last-child {
    border-bottom: 0;
    padding-bottom: 0;
}

.feedback-activity small {
    grid-column: 1 / -1;
}

.notification-nav,
.notification-toggle {
    position: relative;
}

.notification-nav {
    --feedback-navy: var(--brand-primary-dark, #001f4d);
    --feedback-blue: var(--brand-primary, #003377);
    --feedback-sky: var(--brand-info, #00aeef);
    --feedback-gold: var(--brand-gold, #f4c430);
    --feedback-red: var(--brand-secondary, #cf202f);
    --feedback-surface: var(--card-bg, #ffffff);
    --feedback-surface-soft: #f6f9ff;
    --feedback-text: var(--text-dark, #13213a);
    --feedback-muted: var(--text-muted, #667085);
    --feedback-border: var(--card-border, rgba(0, 51, 119, .13));
    --feedback-shadow: 0 18px 42px rgba(0, 31, 77, .18);
}

.dark-mode .notification-nav {
    --feedback-surface: #0d1f3f;
    --feedback-surface-soft: #081936;
    --feedback-text: #eef4ff;
    --feedback-muted: #b8c4d8;
    --feedback-border: rgba(244, 196, 48, .18);
    --feedback-shadow: 0 22px 48px rgba(0, 0, 0, .42);
}

.notification-count {
    position: absolute;
    top: .15rem;
    right: .15rem;
    min-width: 1.1rem;
    height: 1.1rem;
    display: inline-flex;
    align-items: center;
    justify-content: center;
    padding: 0 .25rem;
    border-radius: 999px;
    color: #fff;
    background: var(--feedback-red);
    font-size: .68rem;
    font-weight: 700;
}

.notification-menu {
    width: min(460px, calc(100vw - 1.5rem));
    min-width: 360px;
    padding: .35rem 0;
    overflow: hidden;
    opacity: 1;
    border: 1px solid var(--feedback-border, rgba(0, 51, 119, .13));
    border-radius: 8px;
    color: var(--feedback-text, #13213a);
    background: var(--feedback-surface, #ffffff) !important;
    background-color: var(--feedback-surface, #ffffff) !important;
    box-shadow: var(--feedback-shadow, 0 18px 42px rgba(0, 31, 77, .18));
    backdrop-filter: none;
    -webkit-backdrop-filter: none;
}

.notification-menu-header {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 1rem;
    padding: .65rem 1rem;
    color: var(--feedback-text, #13213a);
    background: var(--feedback-surface, #ffffff);
    border-bottom: 1px solid var(--feedback-border, rgba(0, 51, 119, .13));
}

.notification-menu-header a {
    color: var(--feedback-blue);
}

.dark-mode .notification-menu-header a {
    color: var(--feedback-gold);
}

.notification-item span,
.notification-item small {
    display: block;
    white-space: normal;
}

.notification-item {
    color: var(--feedback-text, #13213a);
    background: var(--feedback-surface, #ffffff);
}

.notification-item:hover,
.notification-item.unread {
    color: var(--feedback-text, #13213a);
    background: rgba(0, 174, 239, .1);
}

.dark-mode .notification-item:hover,
.dark-mode .notification-item.unread {
    background: rgba(244, 196, 48, .12);
}

.notification-menu .dropdown-item.text-muted {
    color: var(--feedback-muted, #667085) !important;
    background: var(--feedback-surface, #ffffff);
}

.notification-dot {
    width: .55rem;
    height: .55rem;
    display: inline-block;
    margin-right: .4rem;
    border-radius: 999px;
    background: var(--feedback-gold);
}

.feedback-page .form-control,
.feedback-page .form-select {
    border-color: var(--feedback-border);
    color: var(--feedback-text);
    background-color: var(--feedback-surface);
}

.dark-mode .feedback-page .form-control,
.dark-mode .feedback-page .form-select {
    background-color: #081936;
}

.feedback-page .table {
    color: var(--feedback-text);
}

.feedback-page .table > :not(caption) > * > * {
    border-color: var(--feedback-border);
}

@media (max-width: 768px) {
    .feedback-page {
        padding: .75rem;
    }

    .feedback-hero,
    .feedback-ticket-header {
        align-items: flex-start;
        flex-direction: column;
        padding: 1rem;
    }

    .feedback-stats,
    .feedback-metrics {
        grid-template-columns: repeat(2, minmax(0, 1fr));
    }

    .feedback-message {
        max-width: 100%;
    }

    .notification-menu {
        min-width: 0;
        width: calc(100vw - 1.5rem);
    }
}